In a survey published yesterday, Gartner revealed the top 10 business and technology priorities for 2010.
Besides the obvious “Business process improvement” (as opposed to recommending deterioration in business processes?) there are some very good indicators of what strategic areas CIOs and board should focus.
Virtualization and Cloud computing on top, increased used of information/analytics all point toward the “real-time” enterprise.
What is relevant to BlackBerry users if the focus on mobile, security and voice communications, which solve the need for improving enterprise workforce effectiveness. The need for secure voice communications wherever you are is here to stay and it has to align to the corporate platform as opposed just being an external appendage managed by the telco with no accountability.

Overall a fascinating read, and hopefully most large corporates will move towards that direction. It has been 10 years since the Cluetrain Manifesto came out (already!) but the concept of markets as conversations still is not widely implemented across the board. Of course for communications IP and security are core tenets that need to be in place before anything else can happen.
Read more: Gartner Top 10 Business and Technology Priorities in 2010






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